> ## Documentation Index
> Fetch the complete documentation index at: https://docs.marcenta.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a Marcenta Account and Set Up Your Workspace

> Sign up for Marcenta with your email, verify your address, and create your workspace — with optional plan selection before checkout.

Signing up for Marcenta takes under two minutes. You provide your email and a password, confirm your address, and Marcenta sets up a workspace for your company automatically. This page covers the full sign-up flow, including what happens if your company domain is already registered.

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  {`{
    "@context": "https://schema.org",
    "@type": "FAQPage",
    "mainEntity": [
      {
        "@type": "Question",
        "name": "What if my company domain already exists in Marcenta?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Marcenta checks your domain during sign-up. If a workspace already exists, you can request access or create a separate workspace using a different domain."
        }
      },
      {
        "@type": "Question",
        "name": "Can I change my plan later?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "Yes. You can upgrade, downgrade, or cancel from Billing after account creation."
        }
      },
      {
        "@type": "Question",
        "name": "Where do I compare plan differences?",
        "acceptedAnswer": {
          "@type": "Answer",
          "text": "See Plans for connector limits and AI credit allocations."
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</script>

## The sign-up form

The form at [app.marcenta.ai/sign-up](https://app.marcenta.ai/sign-up) has two steps.

**Step 1 — Account**

| Field    | Notes                                                                                             |
| -------- | ------------------------------------------------------------------------------------------------- |
| Email    | Use your work email address. Marcenta uses the domain to check for an existing company workspace. |
| Password | Minimum 8 characters.                                                                             |

**Step 2 — Workspace**

| Field   | Notes                                                                 |
| ------- | --------------------------------------------------------------------- |
| Name    | Your full name.                                                       |
| Company | The name for your Marcenta workspace (for example, "Acme Marketing"). |
| Website | Your company domain (for example, `acme.com`).                        |

Click **Create account** to submit. Marcenta checks whether a workspace for your domain already exists before creating your account.

***

## Email verification

After submitting the form, Marcenta sends a verification email to the address you provided.

<Steps>
  <Step title="Check your inbox">
    Open the email from Marcenta and click the verification link. The link is valid for a limited time.
  </Step>

  <Step title="Return to the sign-up page">
    After clicking the link, return to the Marcenta tab and click **I've verified, continue**. Marcenta signs you in and redirects you to your workspace.
  </Step>
</Steps>

<Tip>
  If the email does not arrive within a few minutes, check your spam folder. You can also click **Resend verification email** on the sign-up page. The resend button has a 30-second cooldown between attempts.
</Tip>

***

## Choosing a plan at sign-up

You can pre-select a plan before completing sign-up by opening the sign-up page with a `?plan=` query parameter:

| URL                        | Plan selected                 |
| -------------------------- | ----------------------------- |
| `/sign-up?plan=launch`     | Launch (1 connector)          |
| `/sign-up?plan=accelerate` | Accelerate (3 connectors)     |
| `/sign-up?plan=orbit`      | Orbit (unlimited + AI agents) |

If you select **Accelerate** or **Orbit**, Marcenta redirects you to the billing upgrade flow immediately after your workspace is created. If you select **Launch** (or no plan), you go directly to your workspace (typically landing on Overview first).

## Frequently asked questions

<AccordionGroup>
  <Accordion title="What if my company domain already exists in Marcenta?">
    Marcenta checks your domain during sign-up. If a workspace already exists, you can request access or create a separate workspace using a different domain.
  </Accordion>

  <Accordion title="Can I change my plan later?">
    Yes. You can upgrade, downgrade, or cancel from [Billing](/account/billing) after account creation.
  </Accordion>

  <Accordion title="Where do I compare plan differences?">
    See [Plans](/account/plans) for connector limits and AI credit allocations.
  </Accordion>
</AccordionGroup>

## Related links

* [Marcenta pricing](https://marcenta.ai/pricing)
* [Contact sales](https://marcenta.ai/company/contact)

## Page trust signals

* Last reviewed: May 20, 2026
* Maintainer: Marcenta Team

<Note>
  You can always upgrade your plan later from **Billing** in the sidebar. Starting on the Launch plan and upgrading when you are ready is a perfectly valid approach.
</Note>

***

## Domain collision: joining or creating a workspace

When you submit the sign-up form, Marcenta checks whether your email domain is already associated with a registered workspace. If it is, you will see a prompt with two options:

<Steps>
  <Step title="Join the existing workspace">
    If your company already has a Marcenta workspace, the recommended path is to join it. Workspace access requires an admin invite for security.

    Ask your workspace admin to invite your email address from **Settings → Users**. Once invited, click **I have an invite, continue** to proceed.
  </Step>

  <Step title="Create your own workspace">
    If you need a separate workspace (for example, for a different brand or team), click **No, create my own workspace**. Marcenta creates a new workspace tied to your account rather than the existing one.
  </Step>
</Steps>

<Warning>
  If you choose to join an existing workspace without a valid invite, the sign-up will not complete. You must receive an admin invite first.
</Warning>

***

## Resetting your password

If you forget your password, go to [app.marcenta.ai/forgot-password](https://app.marcenta.ai/forgot-password) and enter your email address. Marcenta sends a password reset link to your inbox. Click the link to set a new password and sign in.

***

## Already have an account?

If you already have a Marcenta account, sign in at [app.marcenta.ai/sign-in](https://app.marcenta.ai/sign-in).