Skip to main content
Signing up for Marcenta takes under two minutes. You provide your email and a password, confirm your address, and Marcenta sets up a workspace for your company automatically. This page covers the full sign-up flow, including what happens if your company domain is already registered.

​
The sign-up form

The form at app.marcenta.ai/sign-up has two steps. Step 1 — Account Step 2 — Workspace Click Create account to submit. Marcenta checks whether a workspace for your domain already exists before creating your account.

​
Email verification

After submitting the form, Marcenta sends a verification email to the address you provided.
1

Check your inbox

Open the email from Marcenta and click the verification link. The link is valid for a limited time.
2

Return to the sign-up page

After clicking the link, return to the Marcenta tab and click I’ve verified, continue. Marcenta signs you in and redirects you to your workspace.
If the email does not arrive within a few minutes, check your spam folder. You can also click Resend verification email on the sign-up page. The resend button has a 30-second cooldown between attempts.

​
Choosing a plan at sign-up

You can pre-select a plan before completing sign-up by opening the sign-up page with a ?plan= query parameter: If you select Accelerate or Orbit, Marcenta redirects you to the billing upgrade flow immediately after your workspace is created. If you select Launch (or no plan), you go directly to your workspace (typically landing on Overview first).

​
Frequently asked questions

Marcenta checks your domain during sign-up. If a workspace already exists, you can request access or create a separate workspace using a different domain.
Yes. You can upgrade, downgrade, or cancel from Billing after account creation.
See Plans for connector limits and AI credit allocations.

​
Page trust signals

  • Last reviewed: May 20, 2026
  • Maintainer: Marcenta Team
You can always upgrade your plan later from Billing in the sidebar. Starting on the Launch plan and upgrading when you are ready is a perfectly valid approach.

​
Domain collision: joining or creating a workspace

When you submit the sign-up form, Marcenta checks whether your email domain is already associated with a registered workspace. If it is, you will see a prompt with two options:
1

Join the existing workspace

If your company already has a Marcenta workspace, the recommended path is to join it. Workspace access requires an admin invite for security.Ask your workspace admin to invite your email address from Settings → Users. Once invited, click I have an invite, continue to proceed.
2

Create your own workspace

If you need a separate workspace (for example, for a different brand or team), click No, create my own workspace. Marcenta creates a new workspace tied to your account rather than the existing one.
If you choose to join an existing workspace without a valid invite, the sign-up will not complete. You must receive an admin invite first.

​
Resetting your password

If you forget your password, go to app.marcenta.ai/forgot-password and enter your email address. Marcenta sends a password reset link to your inbox. Click the link to set a new password and sign in.

​
Already have an account?

If you already have a Marcenta account, sign in at app.marcenta.ai/sign-in.